Privacy Policy
Last updated: March 11, 2026
1. Introduction
Welcome to Intervio ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mock interview platform.
2. Information We Collect
Personal Information
- Name and email address (upon registration)
- Profile information and account preferences
- Referral codes, referrer associations, and successful referral counts
Usage & Interview Data
- Audio recordings during mock interviews (processed transiently, not permanently stored)
- Resume content uploaded for interview tailoring
- Interview scores, feedback, and session history
- App usage patterns and feature engagement
Technical Data
- IP address, browser type, and device information
- Cookies and session tokens
- Log data and error reports
3. How We Use Your Information
- To provide and personalize your AI mock interview experience
- To generate tailored questions from your resume and stated skills
- To credit free sessions and manage the referral program limits
- To improve our AI models and platform quality
- To send transactional emails and product updates (you may opt out anytime)
- To comply with legal obligations
4. AI & Third-Party Services
Our platform uses Google's Gemini AI API to power interview questions and feedback. Your interview conversations are sent to Google's API for processing. Google's privacy policy applies to this processing. We do not sell your data to third parties.
We use Firebase (Google) for authentication and data storage.
5. Data Retention
We retain your account and interview history data as long as your account is active. You may request deletion of your data at any time by contacting us at info@intervio.net. We will process deletion requests within 30 days.
6. Your Rights
Depending on your location, you may have rights under GDPR, CCPA, or Indian IT law, including:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request data deletion
- Right to data portability
- Right to withdraw consent
7. Security
We implement industry-standard security measures including encryption in transit (HTTPS/TLS), secure authentication via Firebase, and regular security audits. However, no system is 100% secure, and we encourage you to use strong, unique passwords.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us via our Contact Page.